Support
Need a hand? Here is where to go and what to bring.
Get help
💬Discord→
Questions, help, and updates. The fastest way to reach us.
🌐Website→
More about the plugin and other projects.
What to include when you ask
The more you share, the faster you get a real answer.
Copy these into your message
- Your server software and version (Spigot or Paper, and the Minecraft version).
- Your Java version.
- What you expected to happen, and what happened instead.
- The exact steps to reproduce it.
- Any errors from the server console, copied as text.
Turn on debug logging
If a support helper asks for more detail, turn on debug logging and send the extra output.
Step by step: enable debug logging
- Open
config.yml. - Set
debug: true. - Run
/collection reloador restart the server. - Reproduce the problem.
- Copy the extra lines from the server console.
- Set
debug: falseagain when you are done.
Before you ask
A quick check of these often solves it on its own.
❓Check the FAQ→
The most common questions, with quick fixes.
✅Check requirements→
Server type, Minecraft version, and Java version.
🔌Check integrations→
Vault, an economy plugin, and PlaceholderAPI if you use those features.
Optional plugins
Money rewards need Vault and an economy plugin. Placeholders need PlaceholderAPI. If a feature seems missing, confirm its plugin is installed first.